Terms of Service
1. Acceptance of Terms
By accessing or using Swarm Feedback's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Service Description
Swarm Feedback provides AI-powered user testing services for websites and web applications. Our platform uses artificial intelligence to simulate user behavior and provide feedback on user experience and interface design.
3. User Obligations
As a user of our services, you agree to:
- Provide accurate and complete information when registering
- Maintain the security of your account credentials
- Use the services in compliance with all applicable laws
- Not attempt to circumvent any service limitations or restrictions
- Not use the service for any illegal or unauthorized purpose
4. Account Terms
You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account. If you discover any unauthorized use of your account, you must notify us immediately.
5. Intellectual Property
The service and its original content, features, and functionality are owned by Swarm Feedback and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
6. Payment Terms
For paid services:
- Fees are non-refundable unless required by law
- You agree to pay all charges at the prices in effect when incurred
- You agree to provide current, complete, and accurate billing information
- Subscription fees are billed in advance on a monthly basis
- You are responsible for any applicable taxes
7. Limitation of Liability
Swarm Feedback shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
8. Termination
We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including but not limited to a breach of the Terms.
9. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
10. Contact Us
If you have any questions about these Terms, please contact us at [email protected]